Effective Date: [1404/2025]
At Shiva Machine Tools, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, products, and services.
1. Information We Collect
We may collect personal information such as your name, email address, phone number, company details, and location when you fill out forms, request quotes, or contact us. We also collect non-personal information such as browser type, device information, and usage data to improve our website performance.
2. How We Use Your Information
The information collected is used to:
-
Provide products, services, and support
-
Respond to inquiries and customer requests
-
Process orders and deliver spare parts or machinery
-
Improve our website, products, and customer experience
-
Share updates, offers, or service-related communications (only if you opt-in)
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share information with trusted partners, service providers, or dealers who assist in delivering our products and services.
4. Data Security
We implement strict security measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of electronic storage or transmission over the internet is 100% secure.
5. Cookies and Tracking
Our website may use cookies and tracking technologies to enhance your browsing experience, analyze traffic, and personalize content. You can choose to disable cookies through your browser settings, but some features may not function properly.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing any personal information.
7. Your Rights
You have the right to access, update, or request deletion of your personal information stored with us. To exercise these rights, please contact us at info@shivamachinetools.com.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with the revised effective date.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
📧 Email: info@shivamachinetools.com
📞 Phone: +91 98280 48020 | +91 98290 17507
📍 Address: 35-36, Near RIICO Industrial Area Extension, Sendariya, Makhupura, Ajmer – 305001