Terms and Conditions

Effective Date: [1404/2025]

Welcome to Shiva Machine Tools. By accessing and using our website, products, and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or making any purchase.


1. General Use
This website and its content are provided for general information about our products and services. Unauthorized use of this website or its content may give rise to a claim for damages or be a criminal offense.


2. Product Information & Availability
We strive to ensure all product details, specifications, and images are accurate. However, minor variations may occur. Availability of machines, spare parts, and equipment is subject to stock and manufacturing timelines.


3. Pricing & Payment
All prices are subject to change without prior notice. Prices mentioned in quotations or invoices are final at the time of confirmation. Payments must be made as per the agreed terms, using approved payment methods only.


4. Orders & Delivery
Orders are confirmed only after receipt of advance payment or written purchase order. Delivery timelines may vary based on stock, customization, or logistics. We are not liable for delays due to unforeseen events beyond our control.


5. Warranty & Service
Our machines are covered under the warranty terms mentioned at the time of purchase. Warranty is void if equipment is mishandled, modified, or repaired by unauthorized personnel. Regular servicing and use of genuine spare parts are recommended for optimal performance.


6. Limitation of Liability
Shiva Machine Tools shall not be held liable for any indirect, incidental, or consequential damages arising out of the use of our machines, lifting equipment, or spare parts. Customers are responsible for safe operation and compliance with safety guidelines.


7. Intellectual Property
All logos, brand names, product designs, images, and content on this website are the intellectual property of Shiva Machine Tools. Unauthorized reproduction or distribution is strictly prohibited.


8. User Obligations
By using our website, you agree not to misuse our services, attempt unauthorized access, or engage in activities that may damage our reputation or operations.


9. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of courts in Ajmer, Rajasthan.


10. Changes to Terms
We may update or modify these Terms & Conditions at any time without prior notice. The updated version will be posted on this page with the revised effective date.


11. Contact Us
For any queries regarding these Terms & Conditions, please contact us:

📧 Email: info@shivamachinetools.com
📞 Phone: +91 98280 48020 | +91 98290 17507
📍 Address: 35-36, Near RIICO Industrial Area Extension, Sendariya, Makhupura, Ajmer – 305001